Refund Policy

Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review the guidelines below:

1. General Return Policy

• Eligibility: For items other than Bumpers, Grilles and Carbon Fiber products, returns are accepted within 30 days of delivery. Items must be new, unused, and in original packaging.
• Return Shipping Costs: We will provide a return shipping label. The return shipping cost will be deducted from your refund, except for cases involving damaged or defective items.

2. Bumpers, Grilles and Carbon Fiber Products

• Return Conditions: Bumpers, RS grilles and carbon fiber products are eligible for return within 30 days of delivery. These items must also be new, unused, and in original packaging.
• Fees and Shipping Responsibility: Returns of Bumpers, Grilles and Carbon fiber products will incur a 15% restocking fee to cover part of the initial shipping cost. Customers are responsible for arranging and covering the cost of return shipping.
• Cancellation Policy for Made-to-Order Items:
  Please note that these items are made when you order. Orders can only be cancelled within 24 hours of placement. If production has already begun, cancellations will incur a fee to account for the manufacturing process and materials. This fee will be communicated at the time of cancellation.

3. Damaged or Defective Items

• If your item arrives damaged or defective, please reach out to us within 5 days of delivery. We will cover return shipping costs and issue a full refund for the item(s).

4. International Orders

• Please note that refunds are not accepted for orders placed outside the United States.

How to Request a Return

To initiate a return, please contact our support team at sales@enthusiastbrand.com or log in to your account here to request a return authorization. Returns will not be accepted without prior authorization.